What happens when you see a co-worker’s desk empty? I know from my brief time working in an office that I would think they are slacking off either in a meeting, at an out of office appointment, on vacation, or dealing with a family issue. I NEVER thought “wow, they...

“Far more learning comes from failure than success.” Nobody wants to fail but learning from those who do may be the fastest and easiest way to achieve success. During my career leading mountaineering and backpacking expeditions around the world, one of my favourite...

Surprise Constructive Feedback - You may not believe it but it is important! You know the kind of feedback, the type that comes totally unexpected and catches you off guard. It usually sends you in a tailspin of emotions. Once I received surprise written feedback from...