“Far more learning comes from failure than success.” Nobody wants to fail but learning from those who do may be the fastest and easiest way to achieve success. During my career leading mountaineering and backpacking expeditions around the world, one of my favourite...

Surprise Constructive Feedback - You may not believe it but it is important! You know the kind of feedback, the type that comes totally unexpected and catches you off guard. It usually sends you in a tailspin of emotions. Once I received surprise written feedback from...

I will never forget the time a client on a month long mountaineering expedition I was leading looked at me on the first day and said, “Aren’t you a little young to be leading us?” A little caught off guard, I replied, “How old should I be?” He was clearly skeptical of...