Working with Opposites: Focus on the Behaviour and not the Personality A couple of years ago, I wrote about managing the ‘Storming’ phase of Team Development and to-date it has been one of my most popular posts so I have decided to address the topic again. In this...

This week, I address another conflict resolution question that came from an audience member at a recent presentation. “Is it a good tactic to avoid the conflict while the things cooled down and talk about it later with a clear and open mind to others position?” I...

In a recent conflict resolution webinar that I was presenting to 1400 project managers, I had several people ask me the same type of question: how do you manage the conflict when your manager’s poor leadership skills are a significant source of the conflict? One thing...