When Team ‘Storming’ Has Gone Too Far

When Team ‘Storming’ Has Gone Too Far

Working with Opposites: Focus on the Behaviour and not the Personality A couple of years ago, I wrote about managing the ‘Storming’ phase of Team Development and to-date it has been one of my most popular posts so I have decided to address the topic again. In this...
Why Now Might NOT Be the Best Time to Resolve a Conflict

Why Now Might NOT Be the Best Time to Resolve a Conflict

This week, I address another conflict resolution question that came from an audience member at a recent presentation. “Is it a good tactic to avoid the conflict while the things cooled down and talk about it later with a clear and open mind to others position?” I...
7 Ways to Manage Conflicts with your Boss

7 Ways to Manage Conflicts with your Boss

In a recent conflict resolution webinar that I was presenting to 1400 project managers, I had several people ask me the same type of question: how do you manage the conflict when your manager’s poor leadership skills are a significant source of the conflict? One thing...
Don’t Lose Respect this Way!

Don’t Lose Respect this Way!

You have cleared your schedule, did your preparation, made arrangements for others to cover what you are supposed to be doing during the time, and drove in traffic for an hour to get there. As you get out of the car, you get a text on your phone saying they had to...
How Quality Leaders Get Out of the Way

How Quality Leaders Get Out of the Way

Leaders Prioritize – Leaders Respond Recently, a friend was in some slow moving employment contract negotiations. There was no animosity and both sides were excited that the contract was offered. After the initial flurry of emails that led to the offer, the employer...